There is good data to prove online therapy can be just as effective as face-to-face, however as with all things, a case by case assessment and personal preference will determine what’s most suitable. There are pros and cons for both methods and those shall be highlighted to help you decide.




  • Most traditional form of therapy centred totally around the client. Pen, paper, client and therapist.

  • Sometimes the only way to connect is face to face. Some clients swear by it whereas others are resistant.

  • Especially in CBT, behavioural/exposure experiments and motivating the client to write for themselves and integrate within the therapy process can only really be achieved face-to-face from a psychological professional.


  • Sometimes clients are poorly and really don’t want to come to therapy, but why cancel the appointment altogether then?

  • Costs time and money travelling, additional to the session fees.

  • Not everyone can be seen during office hours or via a physical space as some individuals live too far geographically to attend.



  • Anyone with a spare hour can speak online; video and audio quality is superior than ever before so there’s virtually no compromise.

  • No travelling required. Even if you live locally and can’t/don’t want to attend, video calling is almost as effective as face-to-face.

  • For certain individuals such as older individuals or parents with very young children/babies who can’t otherwise attend therapy, online can be a great way of seeking help.


  • Just like any piece of technology, the internet isn’t always reliable, sometimes a good therapeutic experience can be dampened by technical issues.

  • For some scenarios (as mentioned above), when incorporating certain CBT principles, the only way to do it is face-to-face. Not everybody can defeat a phobia online can they?